With less than a decade after it’s launch, Twitter has proved to be one of the major social networking sites for many businesses who are into buying and selling of products and services. The reason, because it allows business owners a platform to connect with customers of their own interest, promote their offerings, as well as make money.
Today, Twitter has 274 million active users which justifies why it happens to one of the ten most-visited website and considered to be the "SMS OF THE INTERNET."
In this article we would have a quick overview of the popular eCommerce companies that on Twitter.
Amazon (@amazon) twitter account has been addressing customer complaints and support since it's account was created back in 2009. However, today this platform has designed #AmazonCart that allow their followers to add products to their cart now without leaving Twitter and come back later to shop and buy on Amazon. If you are a startup or a large player, this platform is worth following on Twitter to stay updated with the trends and solutions they come up – to offer the most shopper-friendly experience.
Amazon Twitter accounts
-AmazonHelp (@AmazonHelp) - support service in multiple languages.
-Amazon.com Deals (@amazondeals) - daily and upcoming deals
-Kindle (@AmazonKindle) - official Twitter on Amazon Kindle.
-AmazonIn (@amazonIn) - official Twitter feed of Amazon.in.
-Amazon UK (@AmazonUK) - official Twitter feed of Amazon.co.uk
2 – Flipkart
Followers – 168K
Flipkart (@Flipkart) is considered to be the most preferred online shopping destination. Amongst the eCommerce companies, they have one of the largest Twitter community; and a lot many of them are influencers! Their updates are of real worth, but the real crux lies in how it responds to users. Not only do they respond and solve customer concerns, they also land into casual chit-chat with their followers. Not many brands do this over Twitter.
Flipkart Twitter accounts
-flipkartsupport (@flipkartsupport) - social media support.
-tech At Flipkart (@flipkart_tech) - updates on technology used and the ones they like to use.
3 – eBay
Followers – 411K
Ebay (@eBay) found in the year 1995, is considered to be an online auction and shopping website. With 14.6K tweets, eBay also has support page (@AskeBay) with 50.8K tweets. Offering in-depth insights and solution, eBay's updates will be worth for the time you spend. Also, it offers a tool to tweet your "eBay' Auctions" on Twitter.
EBay Twitter accounts
-eBayInc (@ebayinc) - Official news feed for @eBay, @PayPal, @eBayEnterprise & more. Customer service: @AskeBay and @AskPayPal.
-eBayGreen (@eBayGreen) - to help the world buy, sell, and think green!
-eBayMobile (@eBayMobile) - updates on eBay mobile apps and web for smartphones and tablets.
-eBayIndia (@eBayIndia) - EBay India new feed that includes company announcements, developments, and news.
Followers – 582K
Walmart (@Walmart) started off in the year 1962 with a chain of large departmental stores and warehouse stores. Walmart later extended its service into the world of online and today is considered to be a platform that allows customers to save money and live better. Follow them for limited time specials and rollbacks, in store events, meal solutions, tips and more.
Walmart Twitter accounts
WalmartHub (@WalmartHub) - popular news on their green efforts, charitable giving, healthy living and corporate announcements.
-WalmartNewsroon (@WalmartNewsroom) - for their latest news, corporate announcements and financial results.
-WalmartGreen (@WalmartGreen) - updates on green efforts to create a more sustainable world.
-WalmartGiving (@WalmartGiving) - updates to live better.
-WalmartHealthy (@WalmartHealthy) - Healthy living news and tips.
-WalmartAction (@WalmartAction) - creating job opportunities and chance to work with local community leaders.
-WalmartVeterans (@WalmartVeterans) - career training and job opportunities for US militants.
-PeopleofWalmart ( @PeopleofWalmart) - Fun in-store pictures.
Currently there are many other eCommerce companies on Twitter, however I have highlighted the most popular ones. So, if you decided to start an eCommerce company, or you are new/existing one and would like to increase brand value on Twitter, it is wise to follow them all to stay updated with the latest trends, news and advice from popular ones in the world of eCommerce.
Simple, yet powerful